Terms of service
GENERAL INFORMATION
Welcome to Pochipot! Throughout the site, the terms “we,” “us,” and “our” refer to Pochipot. Pochipot operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Pochipot is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing information, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible in our online store. However, please note that product colors and appearance may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of any product or service purchased by you will meet your expectations or exactly match what is displayed on our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Pochipot reserves the right to accept or reject any order at our sole discretion. Your order will not be accepted until we confirm acceptance and process your payment.
Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been accepted.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are subject to our Refund Policy.
You represent and warrant that purchases made through our Services are for personal or household use only and not for resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.
Unless otherwise stated, published prices do not include taxes, shipping costs, customs duties, import charges, or handling fees.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store and to promptly update your information as necessary.
You represent and warrant that:
(i) the payment information provided is accurate and complete;
(ii) you are authorized to use the payment method;
(iii) charges incurred will be honored by your payment provider; and
(iv) you will pay all applicable charges, including shipping fees and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We proudly offer worldwide shipping.
Orders are typically processed within 2–3 business days. Estimated delivery time after shipment is approximately 6–9 business days depending on the destination and local carrier conditions.
Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather conditions, or circumstances beyond our control.
Once products are transferred to the shipping carrier, risk of loss and title for such products pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through our Services, including but not limited to trademarks, logos, text, graphics, images, product reviews, videos, audio, and the design and arrangement thereof, is owned by Pochipot, its affiliates, licensors, or Shopify and is protected by intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any content without our prior written consent.
All rights not expressly granted are reserved by Pochipot.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties or conditions of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Services may include materials from third parties.
We are not responsible for examining or evaluating third-party content or websites and assume no responsibility for any third-party materials, products, or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Pochipot is powered by Shopify, which allows us to provide the Services to you. However, all sales and purchases made through our store are conducted directly with Pochipot.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Pochipot.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process certain information in order to provide and improve the Services.
SECTION 11 - COMMENTS
If you submit reviews, comments, suggestions, ideas, or other content, you grant Pochipot a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content for any purpose.
You agree that your comments will not violate any third-party rights or contain unlawful, abusive, defamatory, or harmful material.
We reserve the right to remove any content that violates these Terms.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally, there may be information on our website containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors and update information or cancel orders without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful or unauthorized purpose, including violating laws, infringing intellectual property rights, transmitting malware, collecting personal information of others, spamming, scraping, or interfering with security features.
We reserve the right to suspend or terminate your access to the Services for violating these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time without notice.
Any obligations or liabilities incurred prior to termination shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pochipot, Shopify, and their affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Pochipot, Shopify, and their affiliates from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service and any policies posted by us constitute the entire agreement between you and Pochipot regarding the Services.
SECTION 20 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Pochipot operates.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes on our website.
Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Pochipot
pochipot.team@outlook.com